Connect Home Loans

Our Connect product range offers low variable or fixed rate options with no ongoing fees.

With unlimited loan splits and the ability to access interest rates that are variable, fixed, or a combination of both, our Connect products suit people looking for flexibility.

With free redraw and ability to link a fee free debit card to your loan account, you have access to your money 24/7. Connect low fixed rates offer set repayments for people wanting peace of mind around their repayments. Fixed rate terms of 1-5 years are available.

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Low ongoing variable or fixed rate

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Free redraw with ability to link a debit card

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Unlimited loan splits

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No annual or ongoing fees

Connect gives you options, security and life-long support to help you live your dream.

To realise your property dreams, connect with the brand you know and trust in property and let it work for you.

Whether you are buying a first home, upgrading or investing, LJ Hooker Home Loans combines expert property knowledge and home lending experience to help bring your property dreams to life.

Let LJ Hooker Home Loans Connect TM work for you:

  • Easy to understand, quality home loan options
  • Expert advice and support from your LJ Hooker Home Loans specialist to help you select the features for your needs
  • Competitive variable and fixed rate options to help you save
  • 24/7 2 secure online, tablet and mobile access to your accounts
  • An LJ Hooker Home Loans ConnectTM debit card with convenient redraw 3 access to your variable rate home loan funds via ATMs 4 or EFTPOS
  • Direct debiting from your home loan to your everyday bank account
  • The option to make extra repayments to your variable rate home loan at no cost
  • A dedicated Customer Care team to make managing your loan easy
  • The backing of the largest wholesale lender in Australia, Advantedge – part of the NAB Group.

LJ Hooker Home Loans Connect TM offers a variety of options with interest rates to suit your needs.

To find out more about rates available and how LJ Hooker Home Loans Connect TM can work for you, speak to your LJ Hooker Home Loans specialist.

Loan Options

Buying a home or investment property should be a rewarding and stress free experience. With this in mind, LJ Hooker Home Loans has done the home loan work for you, providing a range of straightforward loan options – from fixed, variable or a combination of both interest rate options.

Your LJ Hooker Home Loans specialist can take you through the different loan features to determine which options are right for you.

Variable Rate

With a Variable Rate you get competitive rates and all the essential features, plus you can make extra payments at no cost and redraw 1 those extra repayments when it suits you.

At a Glance

Competitive

  • Variable interest rate offers you greater flexibility

Flexible

  • Principal and Interest or Interest Only repayment options 2 to fit your financial plans
  • Monthly, fortnightly or weekly repayment frequency options to suit your cash flow 3
  • Loan terms up to 30 years for a repayment period that’s right for you
  • Redraw 1 available by multiple methods, including a Debit Card to access funds via ATMs and EFTPOS
  • Split your loan up to four times
  • Additional repayments electronically at no cost, so you can repay your mortgage sooner

Extras

  • Flexible repayment options – weekly, fortnightly or monthly 3
  • 24 hour 4 access to funds through Debit Card, ATM and EFTPOS
  • Available to you whether you’re buying land, building or both

Fixed Rate

Our fixed rate gives you the certainty of knowing exactly how much your repayments will be. You can choose your fixed rate term from 1 to 5 years, depending on the period that suits your needs.

At a Glance

Competitive

  • Fixed interest rate offers you greater peace of mind

Flexible

  • Certainty of knowing what your repayments are during the fixed rate term
  • Choice of 1 to 5 year fixed rate terms to fit your plans
  • Principal and Interest or Interest Only repayment options 2 to suit your situation
  • Lock Rate option for added rate protection prior to settlement
  • Flexible repayment options – weekly, fortnightly or monthly 3
  • Split your loan up to 4 times

1. Subject to loan terms.
2. Interest only term up to 10 years where the loan is for investment purposes, and up to 5 years where the loan is for personal use or LVR >85%.
3. Weekly or fortnightly repayments are available after you make your first monthly repayment.  For interest only loans, only the monthly repayment option is available.
4. Subject to system availability.

LJ Hooker Home Loans ConnectTM products are funded by the Advantedge Residential Loan program. AFSH Nominees Pty Ltd (AFSH) ACN 143 937 437 Australian Credit Licence 391192 is the program lender and Advantedge Financial Services Pty Ltd (Advantedge) ACN 130 012 930 Australian Credit Licence 391202 is the program loan servicer. The program is funded under arrangements with National Australia Bank Limited (NAB). Each of AFSH and Advantedge are members of the NAB Group. NAB does not guarantee the obligations of its subsidiaries. LJ Hooker Home Loans ConnectTM is distributed by LJ Hooker Home Loans Pty Ltd ABN 34 106 564 765 Australian Credit Licence 380270.

FAQs

LJ Hooker Home Loans Connect TMis available exclusively through an LJ Hooker Home Loans specialist. Your LJ Hooker Home Loans specialist can help manage the entire application and approval process. They’re your best source of information about LJ Hooker Home Loans Connect TM the application process to help ensure you get the home loan that’s right for you.

Q: How can I apply for LJ Hooker Home Loans Connect TM?

A: Please contact your LJ Hooker Home Loans specialist to apply and lodge your application.

Q: What documents do I need to provide when applying?

A: When you discuss your home loan with your LJ Hooker Home Loans specialist, he/she will inform you of the relevant documentation required to apply for an LJ Hooker Home Loans Connect TM loan.

Q: What’s the difference between a fixed and a variable rate home loan?

A: A fixed rate loan means that the interest rate, which applies to your loan, will stay the same for a fixed period. For example, if you take out a 3-year fixed rate home loan, the interest rate will be the same throughout the 3 year fixed rate term, which means you know exactly what your repayments will be during that term. A variable rate loan means that the interest rate may change from time to time throughout the life of the loan.

Current Applicants: FAQs

LJ Hooker Home Loans Connect TM is available exclusively through LJ Hooker Home Loans specialists. Your broker can help manage the entire application and approval process. They’re your best source of information about your application.

Q: Who do I speak to about LJ Hooker Home Loans Connect TM?

A: Please go to the Contact Us page here.

Current Customers: Post-Settlement FAQs

Q: Who do I speak to about my LJ Hooker Home Loans ConnectTM loan?  How can I contact LJ Hooker Home Loans Connect TM?

A: You can contact the CustomerCare team on 1300 543 558 from 8:00am-8:00pm (AEDT) Monday to Friday for queries on your loan. Or to contact an LJ Hooker Home Loans specialist, please go to the Contact Us page here.

Q: What happens to my extra funds at settlement?

A: Surplus funds will be made available as set out in the Direction to Pay form you sign.

Q: When will I receive online access and a LJ Hooker Home Loans Connect TMDebit Card?

A: Your online access details for StarNet will be mailed to you within 5 days of settlement. If you requested a LJ Hooker Home Loans ConnectTM Debit Card at the time of application, the Debit Card and PIN for the card will be sent to you within 10 days of loan settlement in two separate letters for your security.

Q: How can I find out the amount of funds I have available to redraw?

A: You can check your loan account via StarNet or StarCall to view your available redraw^ amount anytime or call the CustomerCare team on 1300 543 558 from 8:00am-8:00pm (AEDT) Monday to Friday.

Q: Can my redraw* be transferred into any account?

A: No. Any redraws^ you request can only be paid into the linked account that you nominated on your Direct Debit Request form.

Q: Can I make a deposit into my loan at a NAB Branch?

A: Yes. You will need to complete a deposit slip with the BSB and account number we give you in your Welcome Pack.  A fee applies to manual transactions.

Note: The teller will not have access to your loan account details in the loan systems. You can ask the teller to treat the deposit as a “back office” transaction. If there is any confusion, ask the teller to call CustomerCare on 1300 543 558 to assist.

Q: How can I make additional repayments on variable rate loans?

A: Electronically via StarNet or StarCall:
– You can set up one off or ongoing payments on StarNet or via StarCall at any time, at no cost.
Manual Transactions:
– Manual transactions can be made by downloading a copy of the Repayment Request form and returning the completed form to the CustomerCare team:
By email to ljhooker@mycustomercare.com.au
By post to Advantedge Financial Services Pty Ltd  CustomerCare, P.O. Box 626, Collins Street West, Melbourne VIC 8007
A fee applies to manual transactions. Additional payments made electronically do not attract a fee.

Q: How do I request a recalculation of my repayments?

A: Please complete the Repayment Request form and return the completed form to the CustomerCare team:
By email to ljhooker@mycustomercare.com.au
By post to Advantedge Financial Services Pty Ltd  CustomerCare, P.O. Box 626, Collins Street West, Melbourne VIC 8007
Ongoing additional payments made electronically do not attract a fee.

Q: How do I increase my loan amount?

A: Contact your LJ Hooker Home Loans specialist to arrange an appointment to discuss your request #.

Q: How can I redraw on my vacant land / construction / fixed rate loan?

A: Redraw is not available on fixed rate loans. Any available redraw^ on construction and vacant land loans can only be accessed by completing the Redraw Requests & Transfers form and returning the completed form to the CustomerCare team:
By email to ljhooker@mycustomercare.com.au
By post to Advantedge Financial Services Pty Ltd  CustomerCare, P.O. Box 626, Collins Street West, Melbourne VIC 8007

Q: How can I change my repayment frequency? §

A: You can change this in StarNet. Alternatively, please complete the Repayment Request form and return the completed form to the CustomerCare team:
By email to ljhooker@mycustomercare.com.au
By post to CustomerCare, P.O. Box 626, Collins Street West, Melbourne VIC 8007
Ongoing additional payments made electronically do not attract a fee. You can also provide a letter requesting the change, signed by all borrowers, and send it to the CustomerCare team by email or post as shown above.

 

^ Subject to loan terms, you can redraw additional payments on your variable rate loan. Fees apply to manual redraws.  Please see the LJ Hooker Home Loans Connect™ fees and charges guide for more details.
* Fees are subject to change.  The most current fees are available by contacting CustomerCare.
# Fees and charges (such as variation fees, Government charges, lender’s mortgage insurance), and credit criteria may apply.
§ Not available on Interest Only loans.

LJ Hooker Home Loans Connect TM products are funded by the Advantedge Residential Loan program. AFSH Nominees Pty Ltd (AFSH) ACN 143 937 437 Australian Credit Licence 391192 is the program lender and Advantedge Financial Services Pty Ltd (Advantedge) ACN 130 012 930 Australian Credit Licence 391202 is the program loan servicer. The program is funded under arrangements with National Australia Bank Limited (NAB). Each of AFSH and Advantedge are members of the NAB Group. NAB does not guarantee the obligations of its subsidiaries. LJ Hooker Home Loans ConnectTM is distributed by LJ Hooker Home Loans Pty Ltd ABN 34 106 564 765 Australian Credit Licence 380270.

Forms & Brochures

Brochures & Guides

Pre-Settlement Forms

Loan Applications

Post-Settlement Forms

Contact Details & Personal Information

Loan Variations

Debit Cards

Internet and Phone Transacting

Redraws, Repayments, and Progress Drawdown Requests

 

Note: Borrowers wanting to change their nominated bank account details must complete the Direct Debit Request form. This form is available by LJ Hooker Home Loans specialists contacting Advantedge on 1300 543 558 or by borrowers downloading this form when they log into StarNet.
© Copyright 2015 Advantedge Financial Services Pty Ltd ABN 36 130 012 930 Australian Credit Licence 391202.

LJ Hooker Home Loans ConnectTM products are funded by the Advantedge Residential Loan program. AFSH Nominees Pty Ltd (AFSH) ACN 143 937 437 Australian Credit Licence 391192 is the program lender and Advantedge Financial Services Pty Ltd (Advantedge) ACN 130 012 930 Australian Credit Licence 391202 is the program loan servicer. The program is funded under arrangements with National Australia Bank Limited (NAB). Each of AFSH and Advantedge are members of the NAB Group. NAB does not guarantee the obligations of its subsidiaries. LJ Hooker Home Loans ConnectTM is distributed by LJ Hooker Home Loans Pty Ltd ABN 34 106 564 765 Australian Credit Licence 380270.

Contact Customer Care

For new applicants

To speak to a LJ Hooker Home Loans specialist, please phone 1300 515 200 or click here to find a Home Loans Specialist near you.

For existing applicants and current customers

Need some assistance with your existing LJ Hooker Home Loans ConnectTM loan?

Phone

1300 543 558
8am-8pm (AEDT)
Monday to Friday

Email

ljhooker@mycustomercare.com.au

Postal Address

PO Box 626 Collins Street West
Melbourne VIC 8007

Fax

1300 401 684

Complaints and Financial Hardship:

Download our Complaints and Dispute Resolution and Financial Hardship Guide

 

LJ Hooker Home Loans ConnectTM products are funded by the Advantedge Residential Loan program. AFSH Nominees Pty Ltd
(AFSH) ACN 143 937 437 Australian Credit Licence 391192 is the program lender and Advantedge Financial Services Pty Ltd (Advantedge) ACN 130 012 930 Australian Credit Licence 391202 is the program loan servicer. The program is funded under arrangements with National Australia Bank Limited (NAB). Each of AFSH and Advantedge are members of the NAB Group. NAB does not guarantee the obligations of its subsidiaries. LJ Hooker Home Loans ConnectTM is distributed by LJ Hooker Home Loans Pty Ltd ABN 34 106 564 765 Australian Credit Licence 380270.

LJ Hooker Home Loans ConnectTM products are funded by the Advantedge Residential Loan program. AFSH Nominees Pty Ltd (AFSH) ACN 143 937 437 Australian Credit Licence 391192 is the program lender and Advantedge Financial Services Pty Ltd (Advantedge) ACN 130 012 930 Australian Credit Licence 391202 is the program loan servicer. The program is funded under arrangements with National Australia Bank Limited (NAB). Each of AFSH and Advantedge are members of the NAB Group. NAB does not guarantee the obligations of its subsidiaries. LJ Hooker Home Loans ConnectTM is distributed by LJ Hooker Home Loans Pty Ltd ABN 34 106 564 765 Australian Credit Licence 380270.