Your local lending specialist is just a phone call away – 7 days a week.
Your lending specialist who assisted with your original loan approval can help you with all things after settlement.
Search by full name for the contact details of your lending specialist.
Get In Touch
If you’d prefer to send us an email and have us get in touch, please use the form below.
We also have locally based call centres that can be contacted should you require assistance on your loan.
We’re here to ensure you receive the very best customer service throughout the life of your loan.
After your loan has settled we offer the following contact points for our customers (Please refer to your loan statement or documentation for your loan product type. ie “Connect”).
Connect Loans Customer Care Team
1300 543 558, ljhooker@mycustomercare.com.au
Open Times
Monday-Friday, 8.00am-8.00pm AEST
Bright Loans Customer Care Team
Australia
Open Times
Monday-Friday, 9.00am-6.00pm AEST
Bright Loans Customer Care Team
Overseas
(852) 3727 0928 or (86) 021 60398510
info@brighten.com.au
Open Times
Monday-Friday, 9.00am-6.00pm (GMT+8)