We’re here to support you during this difficult time

You may still have lending needs to help you buy property, or for a review of your current loans. We’ve taken steps to ensure our business is “covid-capable” and isolation enabled.

Our accredited lending specialists have access to technology that allows them to assist you, whilst ensuring we take necessary health precautions to protect you and our people.

Find out more about how we can help your lending needs during this time

Do you need to discuss your home loan repayments?

You may be in a position where your income has been lost, or reduced due to the Coronavirus (COVID-19) situation. You may also feel that an upcoming event could impact your ability to make your loan repayments.

Our lender partners have help points set up to assist you and can discuss potential options around “repayment pauses” and information on redraw. We encourage you to make contact to discuss your situation.

Your LJ Hooker Home Loans product name (ie “Connect”) will guide you to the right help point.

Please be aware that at this time our contact centres are experiencing extremely high call volumes. Wait times may be extended and we ask for your patience during this time.

Dedicated contact points within our lender partners:

5 Star Loans
Customer Care Team

1300 360 744

Open Times
Monday-Friday, 9.00am-5.00pm AEST

Connect Loans
Customer Care Team

1300 543 558

Open Times
Monday-Friday, 8.00am-6.00pm AEST

Link Loans
Customer Care Team

13 12 20

Open Times
Monday-Friday, 7.00am-7.00pm AEST

Access Loans
Customer Care Team

1800 184 260

Open Times
Monday-Friday, 8.00am-5.30pm AEST