Connects Customer Care

For new applicants

To speak to a LJ Hooker Home Loans specialist, please phone 1300 515 200 or click here to find a Home Loans Specialist near you.

For existing applicants and current customers

Need some assistance with your existing LJ Hooker Home Loans ConnectTM loan?


1300 543 558
8am-8pm (AEDT)
Monday to Friday


Postal Address

PO Box 626 Collins Street West
Melbourne VIC 8007


1300 401 684

Complaints and Financial Hardship:

Download our Complaints and Dispute Resolution and Financial Hardship Guide 


LJ Hooker Home Loans ConnectTM products are funded by the Advantedge Residential Loan program. AFSH Nominees Pty Ltd (AFSH) ACN 143 937 437 Australian Credit Licence 391192 is the program lender and Advantedge Financial Services Pty Ltd (Advantedge) ACN 130 012 930 Australian Credit Licence 391202 is the program loan servicer. The program is funded under arrangements with National Australia Bank Limited (NAB). Each of AFSH and Advantedge are members of the NAB Group. NAB does not guarantee the obligations of its subsidiaries. LJ Hooker Home Loans ConnectTM is distributed by LJ Hooker Home Loans Pty Ltd ABN 34 106 564 765 Australian Credit Licence 380270.